Brandt is currently seeking an Outside Parts & Service Representative for our Ottawa Construction & Forestry location.

This is an outside sales position responsible for promoting and selling heavy equipment parts and service, as well as providing after sales support to new and existing customers.

Duties & Responsibilities

Develop and maintain strong relationships with new and existing customers with the goal of increasing sales and customer satisfaction
Assist the Parts & Service departments to increase profitability and performance
Regularly prospect and cold call new accounts to discuss new promotions and programs
Implement yearly territory plan including a customer target list to maximize sales potential
Visit customers in Area of Responsibility (AOR); a minimum of 1 visit per month
Keep customers current on new products and services
Develop prospective customers with a goal of 2 per month
Follow-up with customers on unit and machine performance
Maintain and utilize the database records related to each customer including sales meetings, opportunities, quotes, notes, and any other documentation as required
Work cooperatively with management to meet and maximize budget goals and expand customer base by presenting and implementing new marketing strategies
Gather competitive product and pricing information and supply to management
Participate in all required training and development opportunities
Follow up on customer concerns and communicate effectively to the appropriate Management Team
Maintain cleanliness, scheduled maintenance, and inventory for the company vehicle
Other duties as assigned

#LI-onsite

Required Skills

Exemplary customer service skills
Excellent communication skills
Knowledge of heavy equipment parts, operations, and industry
Demonstrates a positive and professional attitude towards internal and external situations
Strong time management skills with the ability to meet tight deadlines
Ability to work independently and as part of a team
Strong decision-making skills
Ability to work flexible hours
Requires travel within assigned territories with the potential of returning home most nights

Required Experience

2 - 3 years previous of sales experience in a similar role, or in a Parts or Service Department
Journeyman ticket/Red Seal in Parts or Service is considered an asset
Valid Driver’s License and clean driver’s abstract will be required
Bilingual French & English is considered an asset

Brandt invests in you by providing on-the-job training and support while you build an excellent career. There are many opportunities for professional growth in our Agriculture, Construction & Forestry, Transportation, and Material Handling branches across Canada, Australia, and New Zealand. Become a leader at Brandt that utilizes the latest advanced products and services.

Outside Parts & Service Representative - Bilingual

Type d'emploi