Summary

You should be enthusiastic about customer support, have 6+ months relevant experience, adapt easily to fast-paced changes, commit to a safe environment, and possess excellent communication skills.
You will create a great customer experience by assisting with computer setup, diagnostics, and repairs while sharing your passion for tech and product knowledge.

Are you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative, which we call an In Store Service Agent 1. In this role, you will provide technical support to customers by understanding their needs and creating solutions.

Join us and grow your career with our retail team as a Store Technical Service Representative.

What you’ll do as a Store Technical Service Representative:

Create an amazing customer experience
Assist customers with computer setup, diagnostics, and repairs
Share your passion for tech and your product knowledge

What we’re looking for

Enthusiasm to support and assist our customers
6+ months’ experience in a similar role
Flexibility to adapt to dynamic situations in a fast-paced environment
A commitment to maintaining a safe and fun working environment
Excellent communication skills

Why you’ll love it here

Flexible schedules as per business needs
Employee discounts on awesome tech
Competitive compensation and benefits
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (In Store Service Agent 2/3, Team Lead).

Whatever the role, we strive to give our people the necessary tools and training to make a difference.

920 Maloney Blvd. West, Gatineau, QC J8T 3R6

Requirements

Enthusiasm to support and assist our customers
6+ months’ experience in a similar role
Flexibility to adapt to dynamic situations in a fast-paced environment
A commitment to maintaining a safe and fun working environment
Excellent communication skills

Responsibilities

- Create an amazing customer experience
- Assist customers with computer setup, diagnostics, and repairs
- Share your passion for tech and your product knowledge

Représentant(e) des services techniques en magasin (Temps partiel)

Type d'emploi